Hi!! i install the new sample with version 0.11.1 and update the snapdragon service to the 0.11.1, the plane detector ad the spatial meshing app doesn't work. I see only the back button, i move in the environment but i see nothing.
Best Answer
S
Simon Steiner
said
about 1 year ago
Adding the resolution of this issue here for others with the same issue.
For most developers that recently upgraded to Spaces 0.11.1 the resolution is to:
Uninstall Spaces Services and the Samples app
Power off the device
Power it back on again
Reinstall services
Reinstall the samples app
Grant permissions to both
You might also need to check if your Motorola Edge and A3 firmware is up to date. Here are the current firmware versions (as of 03/24/2023):
Motorola Edge: S3SHS32.12-41-4-4
A3: A3_user_S1040001_2208180059_sdm710_postcs8
Lenovo UDC: 22.09.0.43
You can check your A3 version in the Lenovo Universal Device Client app and your Motorola Edge version under Settings > System updates .
If you cant update you might need to factory reset your device.
you'll find the complete Log attached here. It starts with connecting the glasses to the device, running the Sample app, starting spatial meshing, keep it running for a few seconds and then quitting out. I hope this is helpful to you!
I forgot to mention, when running the Spatial Meshing scene I don't see the "Feature unavailable" screen. All I see Is the header "Spatial Meshing", the Snapdragon Logo and the back Button
T
Tim
said
about 1 year ago
Hey Simon, attached you'll find the unfiltered Log.
Lorenzo.orlandi
Hi!! i install the new sample with version 0.11.1 and update the snapdragon service to the 0.11.1, the plane detector ad the spatial meshing app doesn't work. I see only the back button, i move in the environment but i see nothing.
Adding the resolution of this issue here for others with the same issue.
For most developers that recently upgraded to Spaces 0.11.1 the resolution is to:
You might also need to check if your Motorola Edge and A3 firmware is up to date. Here are the current firmware versions (as of 03/24/2023):
You can check your A3 version in the Lenovo Universal Device Client app and your Motorola Edge version under Settings > System updates .
If you cant update you might need to factory reset your device.
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Sorted by PopularTim
Hey Simon,
you'll find the complete Log attached here. It starts with connecting the glasses to the device, running the Sample app, starting spatial meshing, keep it running for a few seconds and then quitting out. I hope this is helpful to you!
Tim
I forgot to mention, when running the Spatial Meshing scene I don't see the "Feature unavailable" screen. All I see Is the header "Spatial Meshing", the Snapdragon Logo and the back Button
Tim
Hey Simon, attached you'll find the unfiltered Log.
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