FATAL EXCEPTION No virtual method getDeviceProductInfo
M
Matt
started a topic
over 2 years ago
If the Thinkreality A3 is plugged into the phone I get the following error when I try to run the Unity sample or sample app in the SDK folder
2022-06-06 12:48:31.729 10856-10856/? E/AndroidRuntime: FATAL EXCEPTION: main
Process: com.Qualcomm.SnapdragonSpacesSamples:launcher, PID: 10856
java.lang.NoSuchMethodError: No virtual method getDeviceProductInfo()Landroid/hardware/display/DeviceProductInfo; in class Landroid/view/Display; or its super classes (declaration of 'android.view.Display' appears in /system/framework/framework.jar!classes3.dex)
at com.qualcomm.snapdragon.spaces.unitycustomlauncher.SpacesLauncher.startMainActivity(SpacesLauncher.java:100)
at com.qualcomm.snapdragon.spaces.unitycustomlauncher.SpacesLauncher.onCreate(SpacesLauncher.java:45)
at android.app.Activity.performCreate(Activity.java:8114)
at android.app.Activity.performCreate(Activity.java:8098)
at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1309)
at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3480)
at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3682)
at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2131)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loop(Looper.java:250)
at android.app.ActivityThread.main(ActivityThread.java:7806)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:958)
Hi Matt, I think we'd resolved that you need the Motorola Edge+ for this yesterday already, correct? Registering that device on the portal and then plugging in the A3 glasses (after the device has all of its system software updates) should initiate downloads of A3 firmware to your glasses. So hang tight if you're still waiting for your device to arrive.
1 Comment
S
Steve Lukas
said
over 2 years ago
Answer
Hi Matt, I think we'd resolved that you need the Motorola Edge+ for this yesterday already, correct? Registering that device on the portal and then plugging in the A3 glasses (after the device has all of its system software updates) should initiate downloads of A3 firmware to your glasses. So hang tight if you're still waiting for your device to arrive.
Matt
If the Thinkreality A3 is plugged into the phone I get the following error when I try to run the Unity sample or sample app in the SDK folder
I noticed on this doc that I need
Glasses Firmware: D1028A3
Companion: 1.3.1.12A3
Home: 1.3.262A3
However on my device I have
Phone Image:
Glasses Firmware: A3_user_s915001_2201281457_sdm710_postcs5
Companion: 1.2.0.44
Home: 1.2.0.236
Hi Matt, I think we'd resolved that you need the Motorola Edge+ for this yesterday already, correct? Registering that device on the portal and then plugging in the A3 glasses (after the device has all of its system software updates) should initiate downloads of A3 firmware to your glasses. So hang tight if you're still waiting for your device to arrive.
Steve Lukas
Hi Matt, I think we'd resolved that you need the Motorola Edge+ for this yesterday already, correct? Registering that device on the portal and then plugging in the A3 glasses (after the device has all of its system software updates) should initiate downloads of A3 firmware to your glasses. So hang tight if you're still waiting for your device to arrive.
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