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Issue with Lenovo VRX App and Qualcomm Service Update

I want to inquire about an issue we're facing with  the Lenovo VRX device. We've been trying to enable hand tracking, but it's not working. To check this, we updated the Qualcomm service to version 15. However, after this update, the Lenovo VRX UI(Home) disappears and doesn't display properly. When we restart the Device, it briefly appears for about 2 seconds and then turns into a black screen. We also attempted to remove the service using ADB commands, but that didn't resolve the issue. Do you have any suggestions or solutions to help us resolve this problem?

Many thanks for all the files, this is super helpful I verified the issue and started interaction with engineering team on fixing this issue.

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